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I am glad you asked. This is the 2nd Claire backpack I have had. The first one, which was a gift from my children, was amazing until the main zipper broke which prompted me to purchase this one to replace it.
However there is something wrong with the zipper stitching on the front of this one. How do I go about getting a replacement due to this?
Hi Debra,
Thank you for bringing this to our attention. We're sorry to hear about the issue with the zipper stitching on your new Claire backpack. Please reach out to our customer service team at hello@greenwoodleather.com and we will be happy to assist you with a replacement. We value your loyalty and want to ensure you have a positive experience with our products.
Regards, Jay
I had hip surgery and am on crutches. I needed a backpack purse that wasn’t a big hole inside. I love how organized my items are in the purse. The leather is really nice quality and so is the stitching. I also love that the purse can be a backpack or a sling bag. Thank you, Amy
Wonderfully made! New favorite purse.
I do love the purse, just a little smaller than I’m use to. I’ll get use to it. Love the nice leather, classy.
Many thanks for your feedback Anne, we appreciate your support of Greenwood Leather.